Portal for external users
Users with the External role, such as contractors, don’t see the full Tero.Ops interface. When they log in, they get the portal: a simplified page called My Tasks that lists only the jobs assigned to them.
If you have a regular account, you won’t see the portal — this page is for external users.
Your task list
After logging in you land on My Tasks. The header greets you by name.
Under the title, a summary shows how many tasks you have — for example “12 tasks across 3 worksites” if you work at more than one worksite.
Tasks are sorted by due date, earliest first. Completed and cancelled tasks go to the bottom.
Views
Use the switcher at the top to change how tasks are grouped:
- List — one list sorted by due date (default)
- Timeline — grouped into Overdue, This Week, Next Week, Later, and Completed. If anything is overdue, a “You have overdue tasks” banner appears.
- Priority — grouped into High, Medium, Low, and Completed
- Status — grouped into Started, Paused, Not Started, and Completed
In the Timeline view, tasks with no due date go under Later.
Filtering by worksite
If you work at more than one worksite, a row of worksite buttons appears under the view switcher. Click a worksite to show only its tasks, or All worksites to show everything again.
Opening a task
Click a task to open it. You’ll see its status, due date, who it’s assigned to, estimated time, categories, recurrence, and description, along with its comments and attachments.
The buttons at the top move the task along:
| Task status | Buttons |
|---|---|
| Not Started | Start Task |
| Started | Complete, Pause |
| Paused | Resume, Complete |
Completed and cancelled tasks are marked Read only.
The menu
Click your avatar in the top-right corner to open the menu. From there you can open your Profile, check Notifications, change Language and Theme, Send Feedback, or Log out.
Empty list
If you have no tasks assigned, the page says “No tasks assigned to you yet”.