Recording job completion

When the work is done, you record the completion. This produces a job record — the permanent log of what was done, by whom, when, with which parts, and any notes.

Opening the completion form

In the job’s side panel, click Complete (with a check-mark icon) in the job card. The Complete Task form opens.

Filling in the form

The form has these sections:

• Report — what was done. Optional; if you leave it empty, the record shows “No completion report”.
• Parts used — every spare part consumed, picked from your inventory
• Asset — the asset this work was on, and any downtime it had (only shown when the job has an asset)
• Team & Time — who did the work and how long it took
• History — the job’s activity log
• Attachments — photos, documents, and other files

Recording parts used

In Parts used, click Add Part, pick the parts from inventory, and set the quantity for each. Parts already logged on the job are listed for you. To change or remove them, click the pencil icon next to the section title, and the check-mark icon when you’re done.

Logging downtime

If the asset was out of action, turn on Asset downtime in the Asset section and enter the Duration and Reason.

Logging time

In Team & Time, Carried out by is filled in with the job’s assignees. Type to add or remove people.

The time is worked out from when the job was started and paused: Started at comes from the job’s history, Completed at defaults to now, and Time spent is calculated from them. If you used Start and Pause during the job, paused time isn’t counted. To enter the times yourself, tick Override time tracking.

Adding photos

In Attachments, click + to choose files, or drag them onto the section. On a phone, the file picker usually lets you take a photo with the camera.

Submitting

Click Complete Job to submit. The job status changes to Completed and the record appears in Job records.

Completing a work request

You can complete a work request directly, without marking it Started first — handy when the fix is done on the spot.

On the Work requests page, click the three vertical dots (⋮) at the start of the request’s row and choose Complete, then confirm in the dialog that appears. If the request is open in the side panel, you can instead click the check-mark-in-a-circle icon at the top of the panel.

Completed work requests appear in Job records alongside completed jobs, so all your completion records stay in one place.